Highest Quality, Lowest Price Guaranteed
High Standards with Quality Workmanship
Frequently Asked Questions
1ST QUALITY GLASS IS LOCALLY OWNED AND OPERATED WITH OVER 15 YEARS EXPERIENCE.
OUR UNMATCHED PRODUCT KNOWLEDGE, LOW PRICES AND SERVICE AFTER THE SALE ARE WHAT GIVE US THE EDGE YOU DESERVE IN TODAY'S MARKETPLACE.
Q-Can I have my auto glass repaired or replaced by any Auto Glass company I want, or do I have to use my insurance company's recommendation?
A--Absolutely you can use any Auto Glass Company. According to Arizona State Law (ARS 20-469), you have the right to choose any glass repair company you wish for your vehicle's repair needs. You do not have to use the businesses recommended by your insurance company.
Q--If I submit a claim for my broken windshield, will my insurance rates go up
A--The good news is no, it will not! Arizona law states that insurance premiums cannot be increased on the basis of an accident that wasn't your fault-including glass claims - and that also covers accidents which only damage your vehicle glass; such as gravel
hitting your windshield, vandalism, or even stormy weather that cause damage to your glass.
Q--How long does it take to replace my windshield?
A--The average windshield replacement takes anywhere from a half hour to an hour and a half depending on the vehicle. The Installer should inform the car driver(s) of a safe drive away time (SDAT)
Q--What kind of glass do your shops use?
A--1st Quality Glass shops usually use what's known as "OEM distributor" glass (after-market glass). This means that your new glass will be made to the same specifications as originally installed by the factory, with the exception of the dealer's logo-which OEM distributor glass doesn't have. 1st Quality Glass Will use OEM when requested
Q--Dose your shops have a warranty?
A--YES at 1st Quality Glass we have a lifetime warranty on all workmanship that
includes moldings, water leaks, air noise, stress cracks and Manufacturer glass defects
Q--How do I get your free chip repairs
A—1st Quality Glass offers Free Chip Repairs to everyone and anyone, it’s our way of saying thank you. No purchase necessary it's FREE
Q--Does your company offer rebates or incentives
A--when you use 1st Quality Glass to Get your Insured Windshield replaced we offer $60. CASH Back at time of install plus the
FREE chip repairs.